Ja-Co Tours

Terms & Conditions

PLEASE READ CAREFULLY

* The purchase/payment of any travel services offered by Ja-Co Tours, LLC (hereinafter JCT, constitutes a contractual arrangement between the Traveler (“you”) and JCT, and represents your acceptance of the JCT Terms & Conditions. You must be at least 18 years of age to make a booking. As the lead traveler, you accept, and confirm you have authority and consent to accept, these JCT Terms & Conditions for yourself and all members of your traveling party.

* Terms & Conditions are accurate at time of printing and are subject to change prior to booking. You are advised to check on the website or request the latest version of the Terms & Conditions from JCT prior to booking your vacation.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms

VACATION AGREEMENT

* Payment on any tour indicates you and all members of your travelling party have read and accepted these Terms & Conditions. Your booking is not confirmed until your payment is processed by JCT and you receive a confirmation invoice.

Payment and Cancellation Policy

Payment is due at the time of reservation.

* Minimum 20% deposit is due at time of reservation.

* Payment in full is due 30 days prior to departure.

Please notify us in writing if you need to cancel or reschedule:

* All cancellations are subject to a non-refundable 10% cancellation fee of the full price of the tour.

* All tours that are rescheduled within 30 days of the tour are subject to a non-refundable 10% cancellation fee of the full price of the tour.

*Any changes to a tour within 30 days of the tour will be charged a $100.00 fee and any increase in the cost will be charged to the customer.

* No refunds for cancellations within 30 days of departure for our multi-day tours. Instead we offer a tour credit of the remaining monies to apply to a future tour or trip for 2 years from the day of the cancellation.

AUTHORITY TO REMOVE OR REFUSE PASSENGERS * At the sole discretion of JCT, JCT may refuse transport to any passenger or may require any passenger to leave the tour if it is reasonably believed that the passenger (1) is dangerous to others or to himself or herself; (2) has engaged in, is engaged in, or is threatening to engage in, behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of other passengers or JCT representatives, including, but not limited to, behavior that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene; or (3) has failed or refused, or is failing or refusing, to follow JCT’s rules and procedures or the instructions of JCT or its representatives. In the event a passenger is removed, such passenger may be left at any city without any liability to JCT or its representatives. JCT shall not be required to refund any portion of the price paid by any passenger who is removed under the terms of this paragraph, nor shall JCT be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by the passenger. JCT shall be entitled to recover from the passenger any costs or expenses incurred by JCT or its representatives in the removal of the passenger or the exercise or enforcement of this clause.

BAGGAGE ALLOWANCE & LIABILITY
* Our van has very limited storage space for luggage therefore, one suitcase per person is allowed. Be prepared to carry your own suitcase to and from your accommodations. Your single bag should have dimensions not exceeding 30"x21"x11" and weight not exceeding 50 lbs (22 kg). A back pack or day bag is acceptable and encouraged.

* No responsibility is accepted by JCT for loss of or damage to baggage or any of the traveler’s belongings throughout the duration of the tour. Travelers are strongly encouraged to not bring valuables such as jewelry and large amounts of cash. Any such valuables should not be left in baggage out of the control of the traveler. Baggage insurance is recommended.

DATA PROTECTION
* Some government agencies in foreign countries require JCT to collect and pass on in advance of travel certain personal and other details related to you, including, but not limited to, government-issued identification and passport details. If you fail to supply the details fully and accurately, as requested, your trip may be interrupted or canceled. There are no refunds for failure to provide documentation or failure to provide documentation by the time required.

* We will use your personal data secured during your booking or during online check-in to process your booking with our suppliers. These details include your full name, address, date of birth, passport number / government issued ID information, and expiration date, occupation, credit/debit card information and any disability, medical conditions, or dietary restrictions disclosed to JCT for you and all in your traveling party.

EMERGENCY CONTACT DETAILS
* All passengers must provide emergency contact details and passport/government issued ID information (when required) prior to travel. This includes a “Local” contact so that JCT can get in touch with friends or family in the rare case of an emergency as well as an “On Tour” contact, i.e. mobile phone number or email address, for use by the Tour Director.

ENGLISH
* All Tour Directors and Local Guides speak English, and all tour commentary and instruction are conducted in English only. For maximum enjoyment and understanding, you must be able to read, understand, and speak English.

FORCE MAJEURE
* JCT assumes no liability for any loss, damage, or entry of any nature in whole or in part resulting from an Act of God or any other force majeure condition, including, without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by JCT that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the event that any of these conditions apply, JCT shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind.

HOLIDAYS & SPECIAL EVENTS
* During local or national holidays or special events, peak seasons, on Sundays, and during religious occasions, certain facilities such as museums, churches, restaurants, sightseeing tours, hotels, and shopping may be limited or not available. Alternatives will be offered whenever possible. JCT cannot be held responsible for any closures, necessary itinerary changes, or curtails for any reason.

* Routings are not guaranteed and are subject to change at any time.

HOTELS, ACCOMMODATIONS & TRANSPORTATION
* The hotels listed on the website or in the flyer are intended to be used on all departures; however, hotels are not guaranteed. JCT reserves the right to substitute other hotels than those listed on the itinerary pages. If a change becomes necessary for any reason, including alternate hotels for additional departures on the same date, or hotel location changes within or outside itinerary cities, the hotel substituted will be of equivalent quality to those shown. No refunds are provided for hotel changes; full cancellation penalties, as noted above, apply.

* Room and bed preferences are not guaranteed and are subject to availability at the discretion of the hotel.

* Check-in times; JCT cannot control or guarantee check-in times.

MEDICAL & HEALTH
* JCT does not employ medical personnel. Any medical attention you require while traveling with JCT must be sought through a local medical facility, if/when available, for diagnosis. All related charges are at your expense. JCT cannot guarantee the availability of medical facilities or for the quality of the care or services.

* JCT reserves the right to remove or quarantine any passenger who shows signs of illness, or who poses a threat to the safety and health of other passengers. Removal or quarantine of passengers for any health, safety, or behavior-related assessment is at the sole discretion of JCT. Any costs incurred for medical assessments, diagnosis and/or any other medically-related charges are your responsibility to pay and are due at time of services. Passengers will be allowed to rejoin JCT with confirmed medical certification from a licensed health practitioner indicating fit to travel without causing harm or posing a safety threat to other passengers.

PHOTOGRAPHS & PICTURES
* Photographs or pictures appearing in the tour flyer should be used solely as an indication of facilities and attractions. Actual facilities and attractions may vary according to itinerary.

PRICE POLICY
* All tour prices are based on rates known at the time of publication and expected to be in effect at the time of departure. Tour prices are per person, based on double occupancy (two people sharing a room). Some locations offer accommodations for 4 or more in a single space.

* Prices are subject to change without notice.

SAFETY
* Be aware that during your participation on tours operated by JCT, certain risks and dangers may arise beyond our control, including, but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. JCT will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While JCT will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a tour and/or optional excursions you agree that you will hold JCT harmless regarding any provision of medical care or the adequacy of any care rendered. JCT is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to hold JCT harmless for such.

* No weapons of any type are permitted on JCT tours at any time. This includes, but is not limited to, firearms, knives, mace, brass knuckles, and other weapons of any type.

* Many local laws require the use of seat belts while traveling. When seat belts are provided, you are responsible for wearing your seat belt. JCT is not liable, nor are our service providers, for any injury, loss, damages, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach is equipped with them.

SMOKING & ILLEGAL DRUGS
* Smoking is not allowed on transportation that is exclusively provided by JCT. Smoking includes cigarettes, e-cigarettes, cigars, e-cigars, or any other smoking device.

* Many hotels, restaurants, and other venues are smoke-free or have non-smoking regulations in public spaces. Smoking may be restricted to certain areas or not allowed. You are responsible to abide by all third-party smoking policies.

* Hotels may impose a 100% non-smoking policy. If you require a smoking room, a request may be submitted, but we cannot guarantee availability. If you smoke in your room at a non-smoking property, you may be subject to fines as outlined in the hotel policy, and will need to pay the fines to the hotel directly.

* All related charges are at your expense. JCT cannot guarantee the availability of medical facilities or for the quality of the care or services.